Facility Repairs. Closed Out Right.
Coverage
Dallas–Fort Worth, Houston, Austin and San Antonio
Scope
Written scope and NTE before work
Closeout
Before-and-after photos on every ticket
Insurance
GL limits carried: $1,000,000 / $2,000,000 (in placement)
Serving national brands across retail, QSR, coffee, grocery, banking and healthcare
- Retail
- QSR
- Coffee
- Grocery
- Banking
- Healthcare
Work orders received through national facility-management programs.
What We Do
Every Service. One Accountable Vendor.
Texas facility services under one agreement, one invoice cycle and one closeout standard.
- Written scope before work
- One agreement, one invoice cycle
- Photos on every ticket
- One named coordinator
-
Handyman & General Maintenance
The punch list between bigger projects: ceiling tiles, wall patches, trim, restroom accessories and shelving.
- Punch lists
- Ceiling tile
- Restroom accessories
-
Doors & Hardware
Closers, hinges, pivots, sweeps and thresholds, plus adjusting doors that drag or fail to close.
- Door closers
- Hinges and pivots
- Sweeps and seals
-
Lighting & Relamping
Like-for-like lamp and tube swaps in fixtures that are already installed, by ticket or by route.
- Lamp swaps
- Tube swaps
- Outage surveys
-
Painting & Drywall
Patching, taping, texture matching and repainting walls, doors, frames and curbs.
- Drywall patching
- Texture match
- Touch-up and repaint
-
Flooring Repair
Cracked VCT and ceramic tile replaced, transition strips reset and trip edges fixed.
- VCT
- Ceramic tile
- Transitions
-
Exterior & Parking Lot
Pressure washing with water capture, sweeping, bollard work and striping touch-ups.
- Pressure washing
- Lot sweeping
- Striping touch-up
-
Janitorial, Day Porter & Windows
Nightly cleaning, daytime porters for lobbies and restrooms, and storefront window washing.
- Nightly cleaning
- Day porter
- Storefront glass
-
Glass & Board-Up
Broken storefronts secured with cut-to-fit plywood, glass replacement coordinated and debris cleared.
- Board-up
- Glass coordination
- Debris cleanup
-
Roofing Repairs
Small leaks patched, flashing and penetrations resealed, gutters and drains cleared.
- Leak patches
- Flashing
- Gutters and drains
-
Fixtures, Signage & Assembly
Shelving, displays and furniture built and placed, sign faces swapped and interior graphics hung.
- Fixture assembly
- Sign faces
- Resets
-
Fencing & Minor Concrete
Fence sections and gates repaired, curbs and small sidewalk areas patched, wheel stops set.
- Fence repair
- Curb patching
- Wheel stops
Not sure which service fits? Describe the problem and we will scope it, from a single hinge to a portfolio program.
Capabilities at a Glance
What Each Service Includes
See at a glance how each service can be booked. Open any service for full scope.
| Service | One-off tickets | Scheduled program | Multi-site | Nights and weekends |
|---|---|---|---|---|
| Handyman & General Maintenance | Yes | Yes | Yes | Yes |
| Doors & Hardware | Yes | Yes | Yes | Yes |
| Lighting & Relamping | Yes | Yes | Yes | Yes |
| Painting & Drywall | Yes | Yes | Yes | Yes |
| Flooring Repair | Yes | —No | Yes | Yes |
| Exterior & Parking Lot | Yes | Yes | Yes | Yes |
| Janitorial, Day Porter & Windows | Yes | Yes | Yes | Yes |
| Glass & Board-Up | Yes | —No | Yes | Yes |
| Roofing Repairs | Yes | Yes | Yes | Yes |
| Fixtures, Signage & Assembly | Yes | —No | Yes | Yes |
| Fencing & Minor Concrete | Yes | —No | Yes | —No |
Yes Standard offering · —No Not offered for this service
Who We Serve
Industries We Work In
Our process follows how facility managers, multi-site operators and procurement teams already work.
National Retail
Chains, franchise groups and strip-center tenants. Punch lists, resets, lots and board-ups handled to one standard at every store.
Healthcare & Medical
Clinics, urgent care, dental and outpatient offices. Contained work areas, after-hours scheduling and privacy-aware techs.
Restaurant & Hospitality
Quick-service, full-service, hotels and venues. Work timed around service periods and guest areas kept presentable.
Industrial & Warehouse
Distribution centers and light-industrial sites. Fence lines, lots, roofs and interiors handled around shifts and dock traffic.
Property Management
Commercial property managers and owners. Common areas, vacant-suite turns and owner-ready photo reports.
Office & Corporate
Corporate, professional and financial offices. Evening work, quick certificates for building management and move support.
Engagement Scale
From One Ticket to a Statewide Program
Whatever the size, the steps are the same: written scope, accountable work, documented closeout.
Single-Site Ticket
One ticket. One scope. Closed.
A single work order with a written scope and NTE, from a door that will not close to a broken storefront.
- Typical starting point
Multi-Site Program
Many sites, one agreement
A recurring program or rollout across a group of sites in one or more metros, on one schedule and one invoice cycle.
Statewide Program
Every metro we cover
Recurring and reactive coverage across every Texas metro on our routes, with one coordinator and portfolio-level reporting.
Why Fixmark Group
One Vendor. Every Line. Every Metro.
Every service line is coordinated under one agreement, with one person accountable for scope, scheduling and closeout.
One agreement
All service lines on one vendor agreement and one invoice cycle, instead of a separate vendor per task and site.
One point of contact
A named coordinator handles your sites, tickets and escalations.
Built for programs
Check-in, photos and closeout happen inside the work-order platform your team already uses.
Every line, one vendor
Repairs, exterior care, cleaning and board-up under one agreement.
Price before work
Written scope and cost before any work begins, and no work past the NTE without approval.
Documented closeout
Before-and-after photos and plain notes on every ticket.
Our Process
How We Work
Ticket received
The request arrives through your work-order platform, our form, email or the service line. We log the site, the issue and the NTE.
Scope confirmed
We confirm what will be done, the arrival window and the price limit in writing. Photos are requested when they help.
Work performed
The tech checks in on site, completes the scope and stops to ask before anything goes past the NTE.
Closed out
Before-and-after photos and plain notes are uploaded, open items are listed, and the ticket is closed.
Documentation
Documentation & Compliance
What procurement teams receive with every vendor setup. Full details are on the Compliance page.
Certificate of insurance
Issued within one business day of a request, with your certificate-holder wording.
W-9 and vendor forms
Sent with your onboarding packet on request.
Site safety briefing
A hazard check at every site before work starts.
Scheduled Care
Maintenance Plans
Recurring programs with scheduled visits, priority scheduling for repairs and one point of contact for your portfolio.
Essentials
Periodic visits for single sites or small groups that need coverage without a full program.
- Visit calendar per site
- Written report after each visit
- Condition log
- Repairs quoted before work
- Typical starting point
Standard
Regular visits across your chosen service lines for active retail, office and restaurant sites.
- Monthly or quarterly visits
- Priority scheduling for repairs
- Named coordinator
- Ticket tracking and reporting
Portfolio
Custom programs across many sites and metros, with one coordinator and portfolio reporting.
- Visit calendar per site
- Coordination across service lines
- Named coordinator
- Platform integration
- Portfolio reviews
| Feature | Essentials | Standard | Portfolio |
|---|---|---|---|
| Scheduled visits | Periodic | Monthly or quarterly | Custom per site |
| Written visit reports | Yes | Yes | Yes |
| Condition log | Yes | Yes | Yes |
| Priority scheduling for repairs | —No | Yes | Yes |
| Named coordinator | —No | Yes | Yes |
| Ticket tracking | Platform | Platform integration | |
| Portfolio reviews | —No | —No | Yes |
| Best fit | One or a few sites | A group of sites | Many sites, several metros |
Plan pricing depends on the number of sites, the services included and the metros. Ask for a quote for your portfolio.
Typical Engagements
Scope Snapshots
Illustrations of the scopes we are set up for. They describe typical work, not named past projects. References are shared on request with client permission.
Retail · Typical scope
District punch-list program
- A group of stores in one metro
- Visits on a set calendar
- Doors, walls, ceilings and fixtures
- One closeout per store
Property Management · Typical scope
Common-area and lot care
- Neighborhood centers on one route
- Sweeping and entry washing
- Relamping and touch-up paint
- Owner-ready photo reports
Restaurant · Typical scope
Storm board-up and recovery
- Storefront secured and cleaned
- Damage photos for the claim
- Glass replacement coordinated
- One ticket thread from start to finish
Common Questions
Frequently Asked Questions
What buyers usually ask before sending the first ticket.
Which parts of Texas do you serve?
Dallas–Fort Worth, Houston, Austin and San Antonio, plus the surrounding suburbs. The location pages list the cities on our routes.
How do we get a price?
Send the site and the scope through the quote form, email or your work-order platform. You receive a written scope and price before any work begins.
Do you work as a subcontractor for facility-management companies?
Yes. We follow each program’s check-in, photo and closeout rules and bill against the NTE on the ticket.
Do you offer scheduled maintenance?
Yes. Scheduled programs cover recurring visits, routes and upkeep, with repairs found on a visit quoted before they are done.
What types of sites do you service?
Retail stores, restaurants, clinics, offices, managed properties and warehouses.
Is there work you do not take on?
We stay inside the service lines listed on this site. If a ticket needs a different kind of provider, we tell your dispatcher right away so it can be reassigned.
Do you add sales tax?
Texas taxes nonresidential repair labor and building cleaning, so tax is added unless you provide a resale or exemption certificate.
Get In Touch
Request Service
Tell us about the site and the work. You will hear back within one business day.
- Phone
- (469) 568-5140
- Address
- 5900 Balcones Drive, Ste 100, Austin, TX 78731